Last updated: January 2026 · Revision: PP-2026-01
The data controller for personal information submitted through this website is Oralinev, a behavioural nutrition practice operating from 74 Chiltern Street, London W1U 5HT, United Kingdom.
For all data-related enquiries, contact us at:
Oralinev collects personal data only where you have actively provided it, or where it is generated automatically as part of standard website operation. The categories of data collected and the purposes for which they are used are as follows:
Name, email address, and the content of your message, submitted voluntarily through the contact form on this website. Used to respond to your enquiry and, where applicable, to schedule a programme intake call. Legal basis: contractual necessity (where an engagement results) or legitimate interest (where enquiry only).
Aggregated, anonymised usage data generated by visitors to this website, including pages visited, session duration, and referral source. Collected through cookie-based analytics tools (see Cookie Policy). Used to assess site performance and improve the user experience. Legal basis: consent (where analytics cookies are accepted).
IP address, browser type, operating system, and access timestamps, generated automatically by the web server. Retained for up to 30 days for security and performance monitoring purposes. Legal basis: legitimate interest in maintaining website security.
Oralinev does not collect sensitive personal data through this website, including data related to health conditions, dietary requirements, or similar categories, except where provided voluntarily in a contact form message and necessary to respond to an enquiry.
Contact form data is retained for up to 24 months from the date of submission, or for the duration of any resulting programme engagement plus 12 months thereafter. Server log data is retained for 30 days. Analytics data is retained in aggregated, anonymised form and is not subject to deletion timelines.
Programme-related documentation (intake assessments, session records, archive documents) is retained for a minimum of five years following programme completion, in accordance with standard practice record-keeping requirements. This data is held securely and is not accessible through this website.
Oralinev does not sell, rent, or trade personal data to third parties. Data may be shared with the following categories of service provider under appropriate data processing agreements:
Where service providers are located outside the United Kingdom or European Economic Area, Oralinev ensures that appropriate transfer safeguards are in place, including Standard Contractual Clauses where applicable.
Under the UK General Data Protection Regulation and the Data Protection Act 2018, you have the following rights in relation to your personal data:
To exercise any of these rights, contact [email protected]. Oralinev will respond within one calendar month of receipt. Where a request cannot be fulfilled, a written explanation will be provided.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, at ico.org.uk.
This website uses cookies to support its operation and, where consent is given, to collect anonymised analytics data. Full details of the cookies used, their purposes, and instructions for managing cookie preferences are provided in the Cookie Policy.
You may withdraw cookie consent at any time by using the Cookie Settings link in the footer of any page on this website.
Oralinev implements appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or loss. This website operates under HTTPS. Contact form data is transmitted over encrypted connections.
No method of electronic transmission or storage is entirely secure. While reasonable precautions are taken, Oralinev cannot guarantee the absolute security of data transmitted through this website.
This Privacy Policy may be updated periodically to reflect changes in data processing practices or applicable law. The revision code and last-updated date at the top of this page are updated with each revision. Continued use of this website following a revision constitutes acceptance of the updated policy.
For questions about this policy or the practices described in it, contact [email protected].